Shipping & Returns


DELIVERY TO UK ADDRESSES

Seeds
There is free UK delivery on "seed only" orders.

Plant Delivery charges in pounds sterling
up to 10 plants- 7.50
11 to 30 plants- 15.00
31 to 40 plants- 22.50
41 to 60 plants- 30.00
61 to 99 plants- 45.00

Please CONTACT US if you need to order more than 100 plants.

We use an overnight carrier service with a 4pm guarantee which requires a signature on receipt - this is to ensure your plants arrive in optimum condition. If you are unlikely to be in during the day please state an alternative for the driver e.g. leave in shed or leave on patio in the comments box. If nothing is written there we use the default option of leave with a neighbour.

We aim to get orders out to you as soon as possible, usually within 7 working days but please allow up to 3 weeks during busy periods (i.e. spring).


DELIVERY TO ADDRESSES OUTSIDE THE UK

The estimated cost of shipping will be shown on our built-in shipping estimator, after you have added items to your shopping cart.

PLEASE NOTE: We are unable to deliver plant material to countries outside the EU. If your delivery address is not an EU address, you will not be able to purchase items on this website.

Please report any shortage, damage or pilferage to both ourselves and the carriers in writing within three days of receipt.


Do not sign for the consignment if it is damaged or partially missing. We cannot accept responsibility or offer a refund if this condition is not met. Damaged goods must be retained for inspection if required. Complaints can only be considered if made in writing within seven days of despatch.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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